Mackage
24/7 commercial response — restaurants, bars, offices & buildings
Commercial Water Damageback open, fast
Flooded bar basement, restaurant, retail store, office, or building? Shield sends a commercial crew 24/7 — pumps, industrial drying, and after-hours work so you lose as few business days as possible.
Call commercial dispatch: +1 (646) 921-566724/7 live answer • 60-minute target • No voicemail
Request commercial response
A commercial dispatcher will call you back. If water is still coming in, call first.
Every closed hour costs you money
We work around your hours and keep your insurer in the loop
Commercial equipment
Truck-mounted and submersible pumps, industrial dehumidifiers and air movers sized for cellars, kitchens and floors
60-minute target, 24/7
Central dispatch across Manhattan, Brooklyn and Queens — nights, weekends and storm days
Work around service
Phased drying and after-hours crews so a bar, restaurant or store can reopen as soon as it is safe
Claim-ready documentation
Daily moisture logs, photos and itemized invoices for your carrier, landlord and management company
Commercial properties we restore
From a single storefront to a whole building
Restaurants and bars
- Flooded cellars and walk-in areas
- Kitchen line and dish-pit leaks
- Grease-trap and drain backups
- Storm water through the entrance
Residential buildings
- Basement and boiler-room flooding
- Riser and roof leaks across units
- Board, super and managing agent coordination
- Common areas, lobbies and hallways
Retail and offices
- Sprinkler discharges
- Ceiling leaks over stock and desks
- Carpet tile and raised-floor drying
- Server and back-of-house rooms
Sewage and Category 3
- Sewer backups into the cellar
- Contained, PPE-rated cleanup
- Sanitizing to reopen safely
- Disposal documentation
Extract, dry, reopen
We stabilize the space the same visit, plan drying around your operating hours, and hand you the documentation your insurer and landlord need to move the claim forward.
- Stop the water and extract with commercial pumps
- Protect stock, equipment and finished areas
- Industrial drying planned around your business hours
- Daily logs, photos and itemized invoicing for the claim
Commercial water damage restoration in NYC
When water hits a bar basement, a restaurant or a building cellar, the priority is getting the water out and the doors open again. Shield runs a 24/7 commercial crew across Manhattan, Brooklyn and Queens with a 60-minute arrival target.
We regularly work with owners, general managers, supers, managing agents and co-op boards. One point of contact, clear pricing, and paperwork your carrier will accept.
After drying, we can rebuild drywall, paint and flooring, so you deal with one company from the first call to reopening.
Business flooded? Call commercial dispatch
24/7 commercial water damage response across New York City
Call +1 (646) 921-5667Selected clients
Jobs we've been trusted on.
7-Eleven
Police Athletic League of New York
William Morris Endeavor
Giorgio Armani
Mackage
7-Eleven
Police Athletic League of New York
William Morris Endeavor
Giorgio Armani
Customer stories
What our clients say
FAQ
Frequently asked questions
Shield water damage restoration — serving Brooklyn, Manhattan, and Queens.
How fast can Shield respond to a water damage emergency in NYC?
Shield targets a 60-minute response for water damage emergencies across Brooklyn, Manhattan, and Queens. Our crews are dispatched 24/7, 365 days a year, and arrive with extraction and drying equipment ready to start mitigation immediately.
Is Shield available 24 hours a day for water damage?
Yes. Shield Water Damage Restoration and Repairs is available 24 hours a day, 7 days a week, 365 days a year. We answer the phone live — no voicemail — and dispatch crews for night, weekend, and holiday emergencies throughout NYC.
What should I do while waiting for the water damage team to arrive?
If it is safe, shut off the main water supply for a burst pipe. Move valuables and electronics to higher ground, avoid standing water because of electrical hazards, do not use fans on sewage-contaminated water, and take photos of the damage for your insurance claim. Your safety comes first.
What do I do if a pipe bursts in my NYC apartment?
Shut off the water at the main or apartment valve if you can, then call Shield immediately. In a multi-unit building, notify building management so they can isolate the riser. Move belongings away from the leak, place buckets or towels to limit spread, and avoid electrical outlets near the water. Our team handles extraction, drying, and coordination with the building.
Does Shield work with insurance companies?
Yes. Shield works with all major insurance carriers in New York. We document damage thoroughly with moisture readings and photos, provide detailed reports, and help guide you through the claims process so nothing important is missed.
Will Shield help with my water damage insurance claim?
Yes. We provide documentation your carrier needs, including scope of damage, moisture maps, drying logs, and a written estimate. We can communicate directly with your adjuster and attend the on-site inspection when scheduled.
Emergency Response
+1 (646) 921-5667